Support information

－JumpGate and Steam Dock support information－

Software version: 2.0 Current latest version: FV20

This software update function is only applicable to Core Drives with FV-16 and Pro versions, not the Lite version.

If an error message appears when you open the application after installation is complete, please right-click -> open with administrator privileges.

Under normal circumstances, manual updates are not required. If you have any questions , please contact us for assistance .

Update history

• HV30-FV16: Only available with new hardware that has "FV-16" printed on the side of the CORE DRIVE or "M20" printed around USB-C.
• HV30-FV17: Beta version. Please do not install this version.
• HV30-FV18: Enables the Core Drive to output SWITCH TV mode using a 9V charger (only available on new hardware with "FV-16" stamped on the Core Drive or "M20" stamped around USB-C).
• HV30-FV19: Solve the problem that some Android system phones or tablets cannot read hard drives or USB flash drives when connected to USB 3.0. 1. Some Android system devices may not be able to provide the operating current required by the mobile hard disk and cannot be read. 2. You need to turn on the OTG function of your device
• HV30-FV20: ROG Ally already supports activating 30W mode (requires original or third-party 65W or above power supply) .